What are the differences between user interface and user experience?


With the rapid advancement of technology and digitalization, the concepts of user interface (UI) and user experience (UX) have gained increasing importance in the business world. Especially in software and web applications, these two terms are often used interchangeably but may seem compressed into one. However, there are actually significant differences between them. In this article, we will focus on the distinctions between user interface and user experience, which are critical elements in the Hiosis product development process.

What is User Interface (UI)?

The user interface refers to the interface through which a user interacts with a device or application. This includes visual and interactive elements such as buttons, menus, text fields, etc. The user interface is one of the fundamental building blocks that enable a user to understand how to use a product and engage with it.

For example, in an e-commerce platform, the user interface includes elements such as the shopping cart button, filtering options, and the payment page. These elements influence the user's shopping experience and facilitate the user in easily completing desired transactions.

What is User Experience (UX)?

User experience encompasses all the experiences a user has while using a product or service. This includes how the user perceives the product, the emotions they experience during usage, and how efficient or enjoyable the experience is overall. User experience should be considered and designed alongside the user interface, but it extends beyond just the interface.

For example, the user experience of a mobile application includes factors such as the speed of the app, its user-friendliness, and the informative feedback it provides. Additionally, user experience also encompasses the overall satisfaction a user feels while using a product or service.

Differences Between Them

The differences between user interface and user experience often become apparent at different stages of the design process. Here are some of these differences:

  1. Definition: While the user interface refers to the visual and interactive elements users see and use when interacting with a product, user experience is a broader concept that encompasses the user's interactions and experiences with the product.

  2. Focus: User interface is more concerned with design and usability, including visual and interactive elements, whereas user experience includes the emotional and mental experiences users have while using the product.

  3. Scope: User interface design encompasses the design and layout of specific elements, whereas user experience encompasses the entire process and the experiences users have throughout that process.

  4. Measurement: User interface design is often measured using concrete metrics such as usability tests, whereas user experience may require more subjective evaluation and rely on user feedback.

User Interface and User Experience in Hiosis

Hiosis adopts an approach that integrates user interface and user experience in the product development process. During the product design phase, the Hiosis team conducts user research to identify user needs and designs an interface tailored to these needs. However, it doesn't stop at just designing the user interface; it continually considers and develops the user experience accordingly.

This approach ensures that Hiosis products are embraced by users and provide a satisfying experience both functionally and emotionally.


User interface and user experience are two distinct concepts that play significant roles in the success of a product. While user interface encompasses the visual and interactive elements users see and use, user experience encompasses the overall experience users have while using a product. Innovative approaches like Hiosis contribute to the development of user-friendly and satisfying products by integrating these two elements.


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